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Company Settings

Configure Dispatch Atlas

Manage your company profile, active trades, field team, pricebook, and messaging preferences.

Company Profile & Service Area

Company Name

Your Company Name

Main Phone

(555) 555-5555

Email

hello@yourcompany.com

Service Area

Your City and surrounding areas

Enabled Trades & Defaults

HVAC

ON

Labor $125/hr

Diagnostic $99.99

Trip min $125

Electrical

ON

Labor $135/hr

Diagnostic $125

Trip min $125

Plumbing

ON

Labor $135/hr

Diagnostic $119

Trip min $125

Refrigeration

ON

Labor $150/hr

Diagnostic $149

Trip min $150

Maintenance

OFF

Labor $95/hr

Diagnostic $89

Trip min $100

Technicians & Truck Assignments

Luis

HVAC, REFRIGERATION, ELECTRICAL

ACTIVE

Assigned Truck

Titan 1

Leo

HVAC, ELECTRICAL

ACTIVE

Assigned Truck

Tundra #2

Miguel

HVAC, REFRIGERATION

ACTIVE

Assigned Truck

Express Van 1

Juan

HVAC

ACTIVE

Assigned Truck

Promaster 3500

Built-in Pricebook Highlights

HVAC$99.99

HVAC diagnostic

Standard HVAC service call and troubleshooting.

HVAC$225

Mini split deep cleaning

Indoor head cleaning with coil/blower wash.

HVAC$1250

12k mini split install labor

Labor starter item for single-zone mini split installation.

ELECTRICAL$125

Electrical diagnostic

Troubleshoot breaker, outlet, panel, or circuit issue.

ELECTRICAL$650

Dedicated 120v/240v circuit

Starter labor line for dedicated appliance or mini split circuit.

PLUMBING$119

Plumbing diagnostic

Standard plumbing service call and troubleshooting.

PLUMBING$149

Water heater flush

Flush tank water heater and inspect basic operation.

REFRIGERATION$149

Commercial refrigeration diagnostic

Urgent refrigeration diagnostic for walk-ins, reach-ins, prep tables, and ice machines.

Quo/OpenPhone Messaging Defaults

Dispatch Main

DEFAULT

***-***-5555

Used for dispatch, team texting, and automated customer updates (e.g. "On the way").

Office

SECONDARY

***-***-0000

Non-default line for general inquiries and billing questions.

Media Storage & Uploads

Tech Photo/Video Uploads

ENABLED

Allows field technicians to upload proof-of-work photos and videos to jobs and estimates.

  • Max Photo Size: 10MB
  • Max Video Size: 50MB
  • Allowed Formats: JPG, PNG, MP4

Customer Access

Authentication Path

LIGHTWEIGHT SMS

Customers verify via SMS code to view estimates and approve work. No password required.

✓

Pre-job Address Confirmation

Customers must confirm service address before approval.